1. Store Operator

The Mepzun™ online store is operated by Quanzhou Yulong Network Technology Co., Ltd., a company registered in Fujian Province, China.

References to "we", "us", and "our" refer to the company operating this website.

2. Acceptance of Terms

By accessing our website or submitting an order, you agree to comply with these Terms and Conditions, subject to applicable law.

If you do not agree, please refrain from placing an order.

3. Product Information

We aim to provide accurate descriptions, photographs, specifications, dimensions, materials, and prices for products sold through our website.

Minor color or appearance differences may occur because of lighting and display settings. Customers should review the information on each product page before ordering.

4. Vehicle Compatibility

Automotive accessories may have specific vehicle, size, weight, mounting, power, or installation requirements.

Customers should confirm compatibility with their intended vehicle and installation location before purchasing.

If compatibility information is unclear, please contact customer service before ordering.

5. Safe Product Use

Products should be installed and used according to their verified instructions, warnings, and intended purposes.

Automotive accessories must not obstruct the driver's view, controls, seat belts, airbag deployment zones, or other vehicle safety systems.

Customers must follow applicable traffic, vehicle modification, and road safety laws.

6. Pricing & Availability

Product prices and availability may be updated when necessary. We may correct genuine listing errors or discontinue products, subject to applicable law.

Customers can review the final order amount before confirming payment.

7. Order Submission

Customers are responsible for submitting accurate billing, shipping, and contact information.

Orders are subject to payment verification, product availability, and relevant security review.

If an order cannot be fulfilled, we will contact the customer to discuss the available resolution or refund.

8. Payment Responsibility

Payment options available for an order will be displayed at checkout.

Customers must review their purchase details and provide valid payment information. Transactions are processed through the relevant payment providers.

9. Shipping & Delivery

Orders are generally processed within 1–2 business days after payment confirmation.

Standard U.S. transit is generally estimated at 7–15 business days after dispatch.

Delivery times are estimates rather than guaranteed arrival dates. Please review our Shipping Policy.

10. Returns & Refunds

Eligible products may be requested for return within 30 days after delivery, subject to the conditions in our Return & Refund Policy.

Customers should contact support before returning merchandise and follow the designated procedures.

11. Order Changes & Cancellations

If you need to change or cancel an order, please contact customer service as soon as possible.

Changes may not be possible once fulfillment or shipment has begun. Applicable statutory cancellation rights remain unaffected.

12. Customer Responsibilities

Customers agree to use our website lawfully, provide accurate information, and avoid fraudulent or unauthorized activity.

Customers should review product specifications and follow verified installation and operating instructions.

13. Intellectual Property

Website content, photographs, graphics, logos, text, and designs may be protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use is prohibited unless legally permitted or authorized by the relevant rights holder.

14. Third-Party Services

The store may use third-party services for ecommerce hosting, payment processing, shipping, analytics, and customer support.

Their services may be subject to separate terms and privacy notices.

15. Liability & Consumer Rights

To the extent permitted by applicable law, we are not responsible for indirect losses arising solely from events beyond our reasonable control.

Nothing in these terms excludes or limits statutory consumer rights, warranties, remedies, or liabilities that cannot lawfully be excluded.

16. Changes to These Terms

We may revise these Terms and Conditions to reflect changes in our business, website operations, or applicable requirements.

Updated terms will be published on this page. Changes will apply as permitted by law.

17. Customer Questions & Complaints

If you have a question or concern about an order or these terms, please contact service@mepzun.com.

We aim to review customer concerns and work toward an appropriate resolution. Mandatory consumer protection and dispute resolution rights remain unaffected.