Questions for the Road?
Find helpful answers about Mepzun™ vehicle accessories, compatibility, installation, order processing, shipping, returns, and customer support.
Choosing the Right Accessories
What products does Mepzun™ offer?
Mepzun™ offers automotive accessories, storage solutions, vehicle organizers, phone mounts, cup holders, lighting accessories, folding trays, and other practical travel equipment.
Are all accessories compatible with every vehicle?
No. Compatibility depends on the product, vehicle dimensions, mounting position, and design. Review the specifications on the relevant product page.
How can I verify product dimensions?
Check the dimensions listed on the product page. If important measurements are missing, contact service@mepzun.com before purchasing.
Do products include installation accessories?
Included components vary by product. Please review the listed package contents. Do not assume screws, tools, brackets, or adapters are included unless specified.
Can I install accessories near vehicle airbags?
Accessories must never obstruct airbag deployment zones, driver visibility, pedals, steering controls, or seat belts. Follow the manufacturer's instructions and your vehicle's safety guidance.
Can vehicle lights be used on public roads?
Laws governing warning lights, colors, placement, and flashing functions vary by location. Customers must confirm that the intended use complies with applicable road regulations.
Shopping and Shipping Questions
How long does order processing take?
Orders are generally prepared within 1–2 business days after payment confirmation, subject to stock availability, verification, and holidays.
How long does delivery to the United States take?
Standard U.S. transit is generally estimated at 7–15 business days after dispatch. Delivery estimates are not guaranteed arrival dates.
Will I receive tracking information?
Shipment confirmation and tracking details will be provided when available after dispatch.
Which payment methods are available?
Available payment methods are displayed at checkout. Options may vary depending on your location and the payment provider.
Can I change or cancel my order?
Contact service@mepzun.com as soon as possible. Changes may not be possible after order fulfillment or shipping has begun. Mandatory consumer rights remain unaffected.
After-Sales Questions
What is the return request period?
Eligible products may be requested for return within 30 days after delivery, subject to our Return & Refund Policy.
What if my item arrives damaged or incorrect?
Please contact us promptly with your order number, a description of the issue, and photographs where practical. We will review the situation and explain the available remedy.
Where should I send my return?
Obtain return instructions before shipping any item. The registered company address is not necessarily our designated returns facility.
How can I contact Mepzun™?
Email:
service@mepzun.com
Phone: +86 134 3052 1068
Customer Service Hours:
8:00 AM – 10:00 PM Daily
Still Need Assistance?
Our team can help with product information, order questions, shipping, and after-sales matters.
Operating Company:
Quanzhou Yulong Network
Technology Co., Ltd.
Legal Representative:
Kang Guoyou
Registration Number:
91350525MAKBDWTB63
Registered Address:
No. 81-6, Nanhuan Road,
Yongchun County, Quanzhou City,
Fujian Province, China
Website:
https://mepzun.com
Customer Service Hours:
8:00 AM – 10:00 PM Daily