1. Personal Information We Collect

Depending on your interactions with our website, we may collect:

• Your name, email address, and telephone number.
• Billing and delivery addresses.
• Product selections, order details, and transaction history.
• Customer support messages and related correspondence.
• Device, browser, IP address, and website usage information.
• Marketing preferences and information submitted through website forms.

2. How We Obtain Information

Some information is provided directly by customers during checkout or support inquiries. Other information may be collected automatically through website technologies or provided by service providers involved in processing transactions.

3. How We Use Information

We may use personal information to process purchases, manage orders, arrange shipping, provide customer service, respond to returns, maintain website functions, prevent fraud, and fulfill legal obligations.

Where permitted, information may also be used for analytics, service improvements, customer communications, and marketing activities consistent with applicable preferences and legal requirements.

4. Payment Information

Payment transactions are handled through the checkout platform and relevant payment-processing services. Those providers may process payment details to authorize and complete customer transactions.

Customers should never send complete payment card numbers, security codes, or account passwords through support email.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies for essential shopping functions, customer preferences, security, analytics, and advertising where enabled.

Visitors may manage certain cookies through browser settings or any privacy controls made available on the website. Some essential functions may be affected when cookies are disabled.

6. Sharing Personal Information

We may share relevant personal information with service providers involved in ecommerce hosting, payment processing, shipping, order fulfillment, customer support, and fraud prevention.

If analytics or advertising services are enabled, certain online identifiers and interaction data may be shared with those partners. Some activities may qualify as a sale or sharing under applicable privacy laws.

We may also disclose information when required by law or where necessary to protect lawful rights and interests.

7. International Data Processing

Mepzun™ is operated by a company registered in China and may work with service providers in different countries. Information may therefore be processed outside a customer's location, subject to applicable legal requirements.

8. Information Retention

We may retain personal data for as long as reasonably necessary to fulfill orders, provide support, maintain transaction records, address disputes, and meet applicable legal obligations.

9. Data Security

We aim to use reasonable organizational and technical safeguards to protect personal information. However, no online transmission or electronic storage method guarantees complete security.

10. Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have rights to object to specific uses or opt out of qualifying targeted advertising or data-sharing activities.

To submit a privacy request, contact service@mepzun.com. We may need to verify your identity before processing certain requests.

11. Marketing Communications

If marketing messages are provided, customers may opt out using the unsubscribe method available in those messages or by contacting support.

Essential transaction communications may still be sent when necessary for order fulfillment.

12. Children's Privacy

This online store is intended for general consumer shopping and is not directed toward children. If you believe a child has provided personal information without appropriate consent, please contact us.

13. Third-Party Websites

Our website may link to third-party services or websites. Their privacy practices are governed by their respective privacy notices.

14. Changes to This Policy

We may update this policy to reflect changes in our services, technology, business practices, or applicable requirements. Updated information will be posted on this page.